🌐 Language: English · Nederlands

Need help? Here's how to reach the Nova team.

Contact options

Email: [email protected]

Our support team is available during business hours (CET timezone). We aim to respond within 24 hours on business days.

What to include in your message

To help us resolve your issue quickly, please include:

• Your name and organization
• What you were trying to do
• What happened instead (error messages, unexpected behavior)
• Screenshots — a picture is worth a thousand words
• Product/variant name if the issue is related to a specific product
• Browser and device you're using

For account managers

For questions about your subscription, token allocation, or adding new users, contact your dedicated Nova account manager directly.

Feature requests